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BM Website Issues/Help Requests

NEW FEATURE: New chatroom!

NEW FEATURE: New chatroom! (1) - Forums [Biker Match] NEW FEATURE: New chatroom! (1) - Forums [Biker Match]
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NEW FEATURE: New chatroom!

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I know there's been a lot of upset about the changes made to the forums/chatroom on the old site, so I decided to do something totally new on the new website.

My design goals were as follows...

1) Simplify the chatroom
2) Make it easier to access, not just hidden in the forums
3) Get it more active
4) Make it usable for mobile users

And I did it! If you visit the new beta website at https://beta.bikermatch.co.uk you will see it.

-Tab on the right of EVERY PAGE
-Only for people who are logged in with an ENABLED PROFILE
-Simplified by removing ability to whisper and change colours.
-Can be opened while doing whatever you're doing. No need to change pages or open popups. Open and close the "chat flap" as and when you want it.
-It refreshes either every 30 seconds OR whenever you post a message

I actually made this really quickly. Took me 3.5 days. I hope you like it and I hope it will make the chatroom much busier when the beta website becomes fully active (October-ish)

Feedback here in this topic please. Constructive criticism welcome. If you like it - please also say so

   Update Reply
Matt @ 07/09/2017 21:29  

I can't post messages, what am I doing wrong, or not doing at all?

   Update Reply
naomijr @ 07/09/2017 21:58  

dont like it.

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Deleted Member @ 07/09/2017 22:05  

Feedback: Got in to chat, couldn't send text, tried several times, head blagged, going to bed!

Sorry Matt but it isn't showing anyway of posting text, and white boxes everywhere don't easily identify who/which messages belong to.

   Update Reply
Lindsay @ 07/09/2017 22:25  

I can't find the chat room at all! On mobile *wheres my glasses

   Update Reply
She11 @ 07/09/2017 22:48  

Open new website ( https://beta.bikermatch.co.uk ) and login.
Then, as long as your profile is enabled, you will get a big blue button on the right of every page. The button will be fixed to the side so even when you scroll up and down it will still follow you around.

I call it the "chat flap" from now on :-D

   Update Reply
Matt @ 07/09/2017 23:01  

Definitely different. I finally got in there, seems ok. I will try tomorrow when head isn't blagged 😜

Keep up the good work Matt !

   Update Reply
Lindsay @ 07/09/2017 23:28  

Matt, in your emailyou asked for feedback back. While I did have a struggle to access the right hand side, once I did, it was a doddle to use

   Update Reply
555byker @ 07/09/2017 23:54  

Thanks guys for all the feedback, positive and negative.

I will take any of the negative feedback with a pinch of salt at the moment, until you've all had a week or two to at least play a bit more with the system. I understand a sudden and drastic change can be a bit daunting

   Update Reply
Matt @ 08/09/2017 08:42  

Quick thoughts...very easy to use, and it's good to see the timing on the messages.
Losing the whisper ability seems to be a backward step, though, with a danger of driving people away into FaceBook chat, WhatsApp, etc.

   Update Reply
Wills @ 08/09/2017 09:37  

Well, durrrgghh... I can't see any blue button on the right of my page. Using Samsung mobi..?

   Update Reply
Catkins @ 08/09/2017 09:48  

Don't know, I feel the whisper is just duplicating the private messages feature. It's rarely used in the chatroom.
I also wanted to save space in the design... Don't know how I can fit the extra functions in (also colour changing) without filling the full screen on mobiles with just buttons. I want to maximise the visible number of chat messages

   Update Reply
Matt @ 08/09/2017 09:49  

The only blue button that follows around is one that says 'back to top'.

   Update Reply
Catkins @ 08/09/2017 09:50  

Don't think losing whisper is that dramatic it's going to drive folk away! Agree it duplicates pm's.

   Update Reply
Catkins @ 08/09/2017 09:52  

Managed to access the chat room just by touching the right of the screen but there's no 'chat flap' as you described Matt. Looks good tho nice and neat

   Update Reply
She11 @ 08/09/2017 10:44  

It won't let me log in keeps saying my user name or password is wrong but works on the original site ?

   Update Reply
JP @ 08/09/2017 13:47  

Havent tried it as I am a standard member but the whisper feature was handy for having private chats in realtime while still being involved in chatroom proper. Just my two penn'th.

   Update Reply
double six @ 08/09/2017 17:58  

Personally I have only used 'whisper' a hand full of times in the past. I won't miss it.

   Update Reply
Lindsay @ 08/09/2017 18:39  

Jp, try using your email address and password instead of username. Didn't it work previously? Nothing has changed with the login page.

D6, I'll see if I can find a way to do the same with private messages so they're more instant

Really don't know why some people can't see the tab. I can't figure it out

   Update Reply
Matt @ 08/09/2017 18:48  

Dammit... I just tried the chatroom on an iPad mini, and guess what! No chat flap!!!

F'ing Apple!!!

   Update Reply
Matt @ 09/09/2017 10:52  

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