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BM Website Issues/Help Requests

Unplanned downtime, NYE 2011. Server down

Unplanned downtime, NYE 2011. Server down - Forums [Biker Match]

Unplanned downtime, NYE 2011. Server down - Forums [Biker Match]

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Unplanned downtime, NYE 2011. Server down

Posts: 17 Pages: 1/1

Matt
In: Veldhoven
Posts: 8053
Karma:

To all of you who had trouble accessing the site for the past 6 hours, please accept my apologies. It would appear the the power supply to the main server has given up. We're now running on the backup server and I'm trying to source a new power supply on a Sunday / New Years Day. Fat chance I know. Still, 6 hours downtime in a whole year is a great record! Apolgies if you find the website having performance issues today - the backup server isn't as powerful as the main one Thanks to everyone who notified me. PS: To anyone using a BikerMatch email address, you will only be able to use webmail for the next day or so. IMAP / POP etc won't be available

Matt @ 01/01/2012 06:58

davidneale
In: London
Posts: 25650
Karma:

Hi Matt If you were partying last night you could not have slept much, with having to do site maintenance as well. I take the opportunity to say Happy 2012. All the best David

davidneale @ 01/01/2012 07:11

DAVE VM
In: Bexhill On Sea
Posts: 11929
Karma:

Hi matt I would like to say thank you for your efforts to keep BM up and running, especially at this time. It is very much appreciated Happy 2012 to you

DAVE VM @ 01/01/2012 09:56

big_col
In: birmingham
Posts: 61
Karma:

Hi Matt As dave has said much appreciated. Off to chat room for my daily fix

big_col @ 01/01/2012 10:21

bandit lover
In: Birmingham
Posts: 7765
Karma:

Out of your control Matt. Hope everyone had a fun night all the same

bandit lover @ 01/01/2012 12:02

Simon66
In: Peterborough
Posts: 846
Karma:

It was the millenium bug 12 years late; lol
Is the e-mail system going permenantely Matt or is this just temporary while you sort the server out?

Simon66 @ 01/01/2012 12:13

Matt
In: Veldhoven
Posts: 8053
Karma:

Thanks guys for understanding.

I had some friends over from England and I had taken them to Amsterdam. The minute I arrived in Amsterdam I got loads of texts. I couldn't believe it.

My colleague did some investigation for me and we established the server was completely off. I didn't have the tools with me to bout the backup remotely either :-(

So got home early hours and found it won't turn on. Put the backup on and BM's working fine now. hopefully a friend can lend me a power supply to test with today.

The email access via imap is not available (licence) on backup server. Once we switch back to main server it will be fine

Matt @ 01/01/2012 12:58

Wills
In: New Brighton
Posts: 3265
Karma:

Look at it this way - you've started 2012 on a low note, so things can only get better

Wills @ 01/01/2012 13:22

Matt
In: Veldhoven
Posts: 8053
Karma:

I don't know wills, got my big op coming up in mid-feb or so i think. Is this a sign that I shouldn't do it??

Matt @ 01/01/2012 16:20

Matt
In: Veldhoven
Posts: 8053
Karma:

Ok we're back on the main server now. The power supply was indeed dead. In fact - it stinks of burning and one of the big capacitors is leaking acid or something out. Eeek. Managed to source a spare one for now so the site is back up to full speed now.
Thanks everyone for your patience and understanding. Some things just can't be helped

Matt @ 02/01/2012 01:06

Brummie Jackie
In: Hobbit HQ
Posts: 20582
Karma:

Boss Man it doesnt help when your looking at it through New Year party eyes lol

Brummie Jackie @ 02/01/2012 10:25

Matt
In: Veldhoven
Posts: 8053
Karma:

haha I was. And on Saturday I had no laptop etc so I was walking a colleague (who was at his home) through remote diagnosis. In the end we determined there was nothing we could do until someone went to the house to push some buttons. That wasn't possible because everyone with access to my house was out partying! Arrgh. lol

Matt @ 02/01/2012 11:24

Brummie Jackie
In: Hobbit HQ
Posts: 20582
Karma:

lol no harm done and Happy new Year :)

Brummie Jackie @ 02/01/2012 16:00

Matt
In: Veldhoven
Posts: 8053
Karma:

Tonight the server will be losing connection once or twice while I try to implement something that will prevent us having downtime again like Saturday.

Apologies for the inconvenience

Matt @ 03/01/2012 17:13

Brummie Jackie
In: Hobbit HQ
Posts: 20582
Karma:

Stop playing with your new xmas toy Boss Man lol

tsk tsk ... boys and their toys eh !!!!!

Brummie Jackie @ 03/01/2012 17:16

Matt
In: Veldhoven
Posts: 8053
Karma:

New power supply installed and tested all ok at lunchtime today. It's still running ok now so I'm assuming it's good (touch wood)

Matt @ 05/01/2012 15:27

Say_Ten
In: Solihull
Posts: 218
Karma:

Btw, it's not acid in that capacitor but it does contain cyanide ;)

Say_Ten @ 05/01/2012 16:22

Posts: 17 Pages: 1/1

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