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BM Website Issues/Help Requests

Emails not being received

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Emails not being received

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Morning all

Yesterday I was alerted to the fact that many emails aren't being successfully sent from BM, especially to hotmail.

I needed to submit our server's information to a spam protection agency (yearly activity I forgot, whoops).

This has been done now and emails should start being sent again soon.

I'm not sure if previously failed emails will work though.

Sorry about this. If there's any issues with activiating accounts etc please drop us a message via the contact page.


   Update Reply
Matt @ 27/02/2023 07:30  

Actually it's hotmail, gmail, yahoo... everything! Dammit.

Hopefully be back up and running asap

   Update Reply
Matt @ 27/02/2023 07:40  

Update: Hotmail is working again. Others not yet

   Update Reply
Matt @ 27/02/2023 08:06  

Gmail is active again now

   Update Reply
izzyhill @ 27/02/2023 10:02  

Thanks. Seems most are ok again now.
Might take 24 hours for some smaller email providers to catch up.
Hopefully no reputation damage has been done.

I resent activation emails for new members, but all the other emails for PM notifications etc will not be resent.

   Update Reply
Matt @ 27/02/2023 18:32  

Ok thanks Matt,at least you knew what the problem was so are able to fix it,we are all human afterall.Thanks again.

   Update Reply
LoopsAnooks @ 28/02/2023 15:07  

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