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BM Website Issues/Help Requests

Fixed: Homepage slow response

Fixed: Homepage slow response - Forums [Biker Match] Fixed: Homepage slow response - Forums [Biker Match]
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Fixed: Homepage slow response

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I've fixed the problem with the homepage which made it impossibly slow to use on many mobile phones.

The problem was the complexity of the UK map image and a Chrome bug.

The map is now simplified and loads instantly on all browsers and devices.

You might need to force a refresh of the page to clear the old map out of your browser cache to see the improvements.

Please let me know if you're still having trouble.

Thanks
Matt

   Update Reply
Matt @ 14/11/2019 12:02  

Matt, the fix didn't work for me. I even had to reboot my phone to get to the log in page and it took ages to load.
Would you change the home page back to the notifications page please?
I can't speak for others but I don't use the map and when it was the notification page it worked just fine.


   Update Reply
Sandi @ 14/11/2019 18:51  

The notifications page is default after logging in.
I think your cache needs updating. Just give it time

   Update Reply
Matt @ 14/11/2019 19:19  

It's been weeks already ??

   Update Reply
Sandi @ 14/11/2019 19:41  

Sandi it as been a problem for me too but as Matt said clean cache.
I'm not sure if you delete the link BM in your bookmarks favourites, Google for BM again and save in your bookmarks again, with that refreshed link will have Matt's solution of a simplified map and also clear the cache at the same time? Only trouble is if I did that my BM link, in the bookmarks page, would end up at the bottom of a large list on my phone and I'd have to scroll right down to the bottom of the list 😠

What I have done though is I have an app from the play store called CCleaner. Did a cache clean with that and now the BM page is loading okay 😁🤔

That helps if you have play store of course. Not sure about your phone 🤔👍

   Update Reply
yorkie mick @ 14/11/2019 21:22  

Hello Mick, thanks for the info, since I stopped using a computer and started using a phone I'm always having problems.
Add to that memory problems and it's quite difficult for me to sort anything out.
A waste of time me getting qualifications in I.T. and computers.
🙄

   Update Reply
Sandi @ 14/11/2019 21:43  

I've just cleared the cache etc and hey presto super fast log in, I need a lie down now.
Thanks Matt and Mick

   Update Reply
Sandi @ 14/11/2019 21:50  

Sorry to hear that Sandi. That you could be leaving us ☹️

Problem with phones is the many apps that clog up an Android system. They were much simpler years ago without clutter.
Someone I know who worked on the technical line for a big phone company, once said to me that phones used to have a discharge setting. Which when used helped clear the memory. Worst thing they did was to take it away 😬

   Update Reply
yorkie mick @ 14/11/2019 21:51  

Sound as a pound Sandi 😁👍

   Update Reply
yorkie mick @ 14/11/2019 21:52  

I didn't have a problem on my phone with the site...….until today after Matt started digging around in the 1's and 0's

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double six @ 14/11/2019 22:12  

I couldn't log in for 2 days until now, home page frozen....

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6inch Grinder @ 15/11/2019 10:12  

I use the notification page all the time then I can just click on what I want to see, I just leave the phone on that page when I close it down and it's there when I log back on

   Update Reply
Bikeabill @ 15/11/2019 13:26  

I really have great probs on my phone.... For the first time ever....

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6inch Grinder @ 15/11/2019 14:17  

Oh jeez, looks like I can jinx things without being present. Sorry Lynn 😕

   Update Reply
Sandi @ 16/11/2019 01:12  

Hi Lynn I went a full year without being able to log on till recently then Jackie sorted it out for me and it's all good now

   Update Reply
Bikeabill @ 17/11/2019 07:44  

I just wonder why I have to sign in every time now when I just stayed signed in before and as it starts off with the home page every time which takes ages to load and then freezes I seem to have to go round a long way to get to the sign in page

   Update Reply
6inch Grinder @ 17/11/2019 08:43  

I've got the same issue today Lynn. 😕

Not had a problem for ages and now every page opens really slooooowly and then freezes ... Then I get sent back to login page!

Grrrr! It's a tad frustrating 😡

   Update Reply
Lindsay @ 17/11/2019 09:27  

I had the same problem before but now it's solved. For me when I accessed the site in the homepage, the full map would not load and the site was unresponsive. It would leave the Scotland part out (maybe something to do with brexit) 🤭😂
Matt then stated there was a bug with the complexity of the map and replied that he'd simplified it. He then stated to clean your cache.

I used CCleaner app, from the play store, to clean my cache and now everything is fine. You could maybe delete the BM site in your browser bookmarks, search for BM in your search browser, and then save the new fresh link for BM, from your browser into your browser bookmarks 🤔🤔
It's worth a try folks anyway.

If any of those ideas don't work, then there's a bug somewhere else 🤔😬 Maybe Matt can look at this

   Update Reply
yorkie mick @ 17/11/2019 11:28  

Yep to all of the above... have to keep signing in.. 😳

   Update Reply
Biker lovin Blonde @ 17/11/2019 12:01  

Me too... It's a pain ☹️

   Update Reply
Karey @ 17/11/2019 12:03  

 Posts: 44       Pages: 1/3

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