Hello Trev, I know you contacted Matt already but as it was the weekend maybe allow a little longer for your reply? I've just renewed my membership and also encountered a glitch, I renewed for a year but it stated that my membership will expire in Feb 2019 🤣
Trev, You need to check to see how long you did subscription for. You may not have done it for the year but believe that you had and how did you send the message? I've checked the staff emails and there isn't one there from yourself. I know someone else sent a message recently and nothing was there, I think there may be a problem there. Sandy when you renew you membership it take a couple of hours for the system to update while the payment goes though, that's why the date is wrong and if you look now I'll bet you will see the correct date.
Thanks for the info Ragnar. Yes, it updated shortly after. Whenever I send a query to Matt I can guarantee it sorts itself out before Matt has time to respond lol.
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