Log in page doesn't work

23 Posts | Latest reply on 24/06/2015 14:51:38 by Croozer1969 | Go to original / last post
ExupRichR1's Profile
ExupRichR1

In: Buckley
Posts: 441
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Hi , the new improved (cough)log in page doesn't work , can only sign in on home page right top corner, old one worked fine                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

Hi mate, that's weird. I just tested it and it works fine for me.

But someone else has also emailed to say it's not working.

Do you get any error message??                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

I just logged in using 3 different accounts on 4 different devices - all worked perfectly.                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

Does the login form actually load up?
If so, can you fill the boxes in?
And, when you press the login button at the bottom of the form, does it then do anything?  Or is it that when you press that button nothing happens?

It could be that you have javascript disabled                                                                                                                                                                             
Jackyan's Profile
Jackyan

In: Cheshire
Posts: 2751
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Hi matt yes it is working fine this morning! Thanks                                                                                                                                                                              
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

That's weird.  Nothing has changed overnight.  I'm wondering if the google ads are sometimes blocking the form.

Also curious if it's only specific devices which don't work.                                                                                                                                                                             
Catkins's Profile
Catkins

In: York
Posts: 40449
100% Karma100% Karma 100% Karma100% Karma

Yep, my Samsung Galaxy isn't liking it either. Quelle surpreeze! lol. Login form comes up. But when try touch login button, it doesn't do anything.                                                                                                                                                                             
rowanblossom's Profile
rowanblossom

In: Manchester
Posts: 28889
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Hi Cat...my Galaxy is sometimes being a tad "diva" when it comes to logging in.  I have found pressing the refresh button (sometimes a few times) clears it.   

                                                                                                                                                                             
Catkins's Profile
Catkins

In: York
Posts: 40449
100% Karma100% Karma 100% Karma100% Karma

Hi RB. That's helpful of you! I'll persevere with that line of attack... see what happens. Thank you for the gen.  :-)                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
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Too many people are having a problem with the login page and i don't know why.

I think it might be related to the google adverts. So I'm going to remove them from the login page. 

Could you please tell me if this helps?  On PCs, phones, laptops, tablets etc

Thanks                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
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Yes that seems to have cured the problem Matt. I could only log in from home page but log in page is fine now :)) Ant
However I am now getting an error message when I try to insert an Emoticon into a post lol :((
Error says "Error inserting object in current location"
Keeps you busy lol                                                                                                                                                                             
Catkins's Profile
Catkins

In: York
Posts: 40449
100% Karma100% Karma 100% Karma100% Karma

Whey hey!! Happy birdy! Result, that worked, Matt! I can now access it for first time via mobi.  Yihaa! 

                                                                                                                                                                             
ExupRichR1's Profile
ExupRichR1

In: Buckley
Posts: 441
0% Karma0% Karma 0% Karma0% Karma



hi Matt works fine now fella, wouldn't let me even fill in the box's before I went away for the weekend, oh and thanks for the generous free offer for the Kiss 5 note. problem was on my laptop - Lenovo , latest windows operating system, never had a problem with my mobi- Samsung
                                                                                                                                                                             
Lindsay's Profile
Lindsay

In: Leeds
Posts: 7723
28% Karma28% Karma 28% Karma28% Karma

I had issues too, went away to FYP came back yesterday couldnt get in on my mobile (oldish Wildfire!) tried at least a dozen times, everytime i typed G, it spat dummy out n blew razzers. I gave up for a couple of hours tried again ... Hey Presto!

Thanks for the fix Matt.
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

really weird that though, like the google ads were covering the text boxes or something (shouldn't be!)                                                                                                                                                                             
rowanblossom's Profile
rowanblossom

In: Manchester
Posts: 28889
20% Karma20% Karma 20% Karma20% Karma

All good on tablet and 'puter                                                                                                                                                                             
Croozer1969's Profile
Croozer1969

In: South Powys
Posts: 481
0% Karma0% Karma 0% Karma0% Karma

Doesnt work on opera mini...:-(                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

Opera Mini?  What device are you using? Can't you use Chrome?                                                                                                                                                                             
Croozer1969's Profile
Croozer1969

In: South Powys
Posts: 481
0% Karma0% Karma 0% Karma0% Karma

nokia work phone...doesnt appear to have a choice of browser...                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 7584
94% Karma94% Karma 94% Karma94% Karma

haha ok sorry but we can't support prehistoric monster brick phones from Nokia.  I would literally have to disable every part of the website, all the fancy features etc to allow the 0.0001% of people with a nokia to access the site.

Try and push your boss for a decent smartphone :-D                                                                                                                                                                             


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