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BM Website Issues/Help Requests

Log in page doesn't work

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Log in page doesn't work

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Hi , the new improved (cough)log in page doesn't work , can only sign in on home page right top corner, old one worked fine
ExupRichR1 @ 19/06/2015 08:32  

Hi mate, that's weird. I just tested it and it works fine for me.


But someone else has also emailed to say it's not working.


Do you get any error message??
Matt @ 19/06/2015 09:22  

I just logged in using 3 different accounts on 4 different devices - all worked perfectly.
Matt @ 19/06/2015 09:26  

Does the login form actually load up?
If so, can you fill the boxes in?
And, when you press the login button at the bottom of the form, does it then do anything? Or is it that when you press that button nothing happens?


It could be that you have javascript disabled
Matt @ 19/06/2015 09:44  

Hi matt yes it is working fine this morning! Thanks
Jackyan @ 19/06/2015 10:00  

That's weird. Nothing has changed overnight. I'm wondering if the google ads are sometimes blocking the form.


Also curious if it's only specific devices which don't work.
Matt @ 19/06/2015 10:54  

Yep, my Samsung Galaxy isn't liking it either. Quelle surpreeze! lol. Login form comes up. But when try touch login button, it doesn't do anything.
Catkins @ 20/06/2015 06:45  

Hi Cat...my Galaxy is sometimes being a tad "diva" when it comes to logging in. I have found pressing the refresh button (sometimes a few times) clears it.



rowanblossom @ 20/06/2015 09:06  

Hi RB. That's helpful of you! I'll persevere with that line of attack... see what happens. Thank you for the gen. :-)
Catkins @ 20/06/2015 18:24  

Too many people are having a problem with the login page and i don't know why.


I think it might be related to the google adverts. So I'm going to remove them from the login page.


Could you please tell me if this helps? On PCs, phones, laptops, tablets etc


Thanks
Matt @ 21/06/2015 22:04  



Yes that seems to have cured the problem Matt. I could only log in from home page but log in page is fine now :)) Ant
However I am now getting an error message when I try to insert an Emoticon into a post lol :((
Error says "Error inserting object in current location"
Keeps you busy lol
Deleted Member @ 21/06/2015 22:53  

Whey hey!! Happy birdy! Result, that worked, Matt! I can now access it for first time via mobi. Yihaa!

Catkins @ 21/06/2015 23:00  



hi Matt works fine now fella, wouldn't let me even fill in the box's before I went away for the weekend, oh and thanks for the generous free offer for the Kiss 5 note. problem was on my laptop - Lenovo , latest windows operating system, never had a problem with my mobi- Samsung
ExupRichR1 @ 22/06/2015 00:15  

I had issues too, went away to FYP came back yesterday couldnt get in on my mobile (oldish Wildfire!) tried at least a dozen times, everytime i typed G, it spat dummy out n blew razzers. I gave up for a couple of hours tried again ... Hey Presto!

Thanks for the fix Matt.
Lindsay @ 22/06/2015 07:25  

really weird that though, like the google ads were covering the text boxes or something (shouldn't be!)
Matt @ 22/06/2015 12:12  

All good on tablet and 'puter
rowanblossom @ 22/06/2015 19:16  

Doesnt work on opera mini...:-(
Croozer1969 @ 22/06/2015 19:40  

Opera Mini? What device are you using? Can't you use Chrome?
Matt @ 22/06/2015 19:59  

nokia work phone...doesnt appear to have a choice of browser...
Croozer1969 @ 22/06/2015 21:30  

haha ok sorry but we can't support prehistoric monster brick phones from Nokia. I would literally have to disable every part of the website, all the fancy features etc to allow the 0.0001% of people with a nokia to access the site.


Try and push your boss for a decent smartphone :-D
Matt @ 23/06/2015 19:51  

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