Upgraded as could afford half price.....at no point when paying was there a chance to put in the code so full£62.90 taken. Not happy about that at all.
Matt I have pmd you'd directly.
Odd experience here. My monthly payment expired and I was prompted to renew, yet, no matter how many times I tried, my debit card number was rejected (though there was more than enough to cover my sub in my bank account).
So I went via the "Help" button to explain the situation. When the reply came, I was told that my previous sub had expired (unhelpful, since I was aware of that) and that when I renewed I was entitled to a discount using code xyz.
I eventually renewed with my credit card, which I rarely use, and, yes, I did receive a discount. Nowhere near 50%, but a pleasant surprise nevertheless.